GENERAL TERMS AND CONDITIONS

  • We encourage all potential members to take a single paid trial session before committing to a membership to ensure that you are happy with the product and service you receive. Trials can be booked up to two weeks in advance before the start time of the class.  The trial fee is non-refundable.

  • Enrolment in our classes is a rolling monthly membership. When you enrol you will be charged a £65 Annual Registration Fee (joining fee).  After the first year, this fee is £50.

  • £65 paid at the time of enrolment

    Your Annual Registration Fee Includes:

    • Uniform t-shirt (new members, only)

    • IGA insurance for your child

    • Participation medals and awards for the annual competition with free admission for your family to watch

    • Discounts off camps, workshops and party bookings 

    • Exclusive access to Backflip specialised events 

    • Class reward programme

  • £50 annual renewal fee

    This is paid annually on the date that you registered with Backflip Gymnastics. Your payment will be taken automatically on the anniversary date of which you enrolled. Membership fees are non-refundable and will not be prorated.

  • Membership is determined at an annual price which is then amortised over a twelve month period.  Because of the amortised pricing structure, the monthly fee is the same regardless of how many sessions are offered in each month.  For term-time only preschool classes, the time that classes are not in session has already been factored into the price and no payment will be collected for the month of August.*  If a bank holiday(s) falls on your day, no credit or refund will be given but you have the option to book a makeup class.  

    *Term-time preschool classes (weekdays only) that will not be charged for August include:

    • Mini Flippers

    • Little Flippers 18mos-3yrs

    • Little Flippers 3-4yrs

  • We offer a sibling discount of 10% off the monthly fee for the second (or more) child(ren).  This is not automatic and is manually applied in the system after enrolment.  It is the member’s responsibility to inform Backflip Gymnastics at enrolment when a sibling discount shall be applied. This can be done via email to info@backflipgymnastics.com.  

    There will be no backdated refunds or credits made for past payments that did not include a sibling discount.  The sibling discount will only be applied from the point of which we receive your notification.

  • Backflip provides camps during school holidays.  A daily camp discount is included in the monthly membership.  Members and Non-Members benefit from early bird booking discounts.  Camp packs are available and are not transferable; each pack must be used exclusively by the same child.  Camp packs cannot be transferred to future camps; valid only for the original camp purchased.  Any unused days will be forfeited; no refunds, credits or rollovers will be issued. 

    To cancel a camp day for a full refund, the cancellation must be made 7 days prior to the camp day.  If your child is ill the morning of and cannot attend camp, we will offer an account credit for that day.  If you are an existing member, this will likely be applied to your next monthly invoice.  If you are not a member, the account credit can be used toward another camp day, trial or enrolment fee.  In order to get a camp credit, a request must be sent to info@backflipgymnastics.com. 

  • Payment transactions are made via Stripe with a credit or debit card.  Payment details can be changed in your TeamUp account.  

    Late Payments, Suspension and Membership Termination

    Your monthly invoices are billed the first of each month via Stripe.  If your payment fails, Stripe will continue to charge your card each day.  If your payment has failed after 45 attempts, you will be put on automatic suspension.  Suspension means that your child cannot attend class.  An immediate effort to pay your outstanding balance will then allow your child to attend class pending the status of your payment.  If not reconciled, your child will be dropped from the class register, lose their space in class and be considered an inactive member.  If at some point you choose to re-enroll at Backflip Gymnastics, your outstanding balance will need to be paid along with the new member annual registration fee (joining fee).  

  • Backflip holds specific events throughout the year such as skill specific workshops and themed events. Prices differ per event; you will be informed via email when these events are open for booking. Members have exclusive access to most events.  You will receive email notifications of our events and early bird enrolment periods. 

  • If you do not wish to continue with your membership, we require a minimum notice period of one full calendar month. Cancellations after the 5th of the month will go into the next calendar month. For example, if you cancel on the 1st of May, your last payment and classes will be for the month of May.  If you cancel on the 6th of May, your last payment and classes will be for the month of June. Please provide your notice of cancellation in writing to info@backflipgymnastics.com.

  • Backflip Gymnastics reserves the right to cancel classes, camps or birthday parties due to the occurrence of an unforeseeable event i.e. government lockdown, restricted access to Backflip Gymnastics facility etc. If this occurs and we are unable to gain access to the gym, we will replace face-to-face activities normally taking place at the gym with an online offering. 

    Neither Backflip Gymnastics nor the customer shall be held liable for failure or delay in the performance of its obligations regarding the subscription to Backflip Gymnastics products and services, except with respect to payment obligations, if such performance is delayed or hindered by the occurrence of an unforeseeable act or event which is beyond the reasonable control of either party ("Force Majeure Event").

    Acts or events constituting Force Majeure Events shall include, but not limited to, Act of God, government intervention, directives, policies, change in the law, epidemic and/or pandemic, natural disaster, strikes, war or terrorism. The party affected by Force Majeure shall make reasonable efforts to reduce the consequences of the Force Majeure and resume the performance of all relevant obligations as soon as possible after the termination of Force Majeure. 

    If Backflip Gymnastics cancels your child’s class for any reason beyond the above scenarios, you will receive credit for that class.  Credit will then be applied to your next monthly invoice.

  • To ensure a smooth and uninterrupted experience for all participants, we ask that students arrive on time for their scheduled classes. Late arrivals may disrupt the session and the learning environment. Persistent tardiness may result in a review of the student's enrollment status.

    Late Fees

    If your child is picked up late we do operate a penalty charge which will be raised as an invoice on your account to ensure our staff are compensated for their time.

    • 10-15 Minutes Late: £10

    • 15-30 Minutes Late: £20

    • 30 Minutes to 1 Hour: £50

    Missed Classes

    We do not offer catch up classes, refunds or credit for any missed classes due to sickness, travel, etc.

    Make-Up Classes

    As a gesture of goodwill, we offer the option to do a catch-up class if your child’s class falls on a bank holiday.  This must be taken within a holiday period such as half term, Easter or summer holidays. To book your catch up class, email info@backflipgymnastics.com. If your child is attending our pre school classes and it falls on a bank holiday, you will be offered to catch up a class within our term time classes (as pre school does not run throughout holidays). This is subject to availability.

  • If you are traveling or your child is unable to attend classes, you can freeze your membership for one month per year at 50% of the monthly membership fee. This allows you to hold your space in class and prevents you from re-registering your child when you return.  To put a hold on your account, please submit your request in writing one month prior to info@backflipgymnastics.com.

    Special arrangements can be made in the event of an injury or emergency.  

  • Parent Attendance

    In all our pre-school classes (Tiny, Mini & Little Flippers), parents need to be in attendance as an active participant in the session with their child. The exception to this is our Little Flippers 3-4 years class where parents observe from the balcony, giving the child more independence and enabling them to move up to the next level.  

    All other classes (Flipper & Backflip including Beginner, Advanced and all Squads) are drop-off only.  Parents are not to attend.  

    Parent Events

    It is very important that all our parents are welcomed into the Backflip gym and take part in celebrating their child’s achievements. We offer the following events through the year:

    • Parent Watching Week twice per year

    • Parent Evening once per year. Parent attendance is mandatory. A parent’s failure to attend will mean the child is unable to participate in this event. 

    • Annual Competition once per year

  • Weekly: Star of the Week

    Monthly: Gymnast of the Month and Skill Celebrations

    Annually: Christmas Competition

  • Our coaches regularly move children up to the next level when the children are ready. For preschool classes, your child will typically move up when they are of age.  For classes aged 4 years and up, you will be notified by one of our Head Coaches via email or an in person conversation when your child is ready to move to the next level. This must be an authorised move by the senior team only. Parents will not be able to move their child to a higher level without prior approval.

  • Bank Holidays: The gym is closed for all bank holidays throughout the year, including the whole of Easter weekend (Good Friday, Saturday, Easter Sunday and Monday).

    August: The gym is closed the last week of August for general maintenance and staff training. Dates will be given to you outside the Terms and Conditions. 

    Christmas: The gym is closed for two weeks over Christmas, dates will be given to you outside the Terms and Conditions.

  • At Backflip Gymnastics, we pride ourselves on maintaining a respectful and professional environment. We expect all students and their families to show respect for our staff at all times. We do not tolerate any form of disrespect, harassment, or inappropriate behavior towards our team members. Any such behavior may result in the suspension or termination of services, at our discretion. We are committed to providing a safe, supportive, and positive atmosphere for all involved.

  • Throughout the year, we will offer different promotions for memberships, camps, and other services we offer. These promotions are valid during the specified dates only and are subject to availability.